What Can Lead Collection Do?
Lead Collection keeps every prospect's data and their conversation in one clear place, organized by status.
What Benefits Can Lead Collection Bring?
A prospect isn't lost because there was no demand, but because no one followed up with them in time. Lead Collection automatically captures every important conversation, so your team instantly knows who to reach out to, instead of digging through chat logs.
Status tracking - new, contacted, converted, dismissed - makes the sales process transparent for the whole team: everyone can see which prospects are still waiting for a reply and which have already moved forward. CSV export lets you move lead data into the CRM or spreadsheet tool you already use.
What Can a Good Lead Achieve?
Good lead handling is four steps: a conversation produces a lead, your team responds instantly, that builds trust, and it ends with a long-term customer. Lead Collection takes the first two steps off your plate - capture and visibility.
Lead Collection is available on the Business plan and up; the Starter plan doesn't include it.
What Are the Benefits of Lead Collection?
The Chatbot recognizes prospects in conversations and automatically captures their basic details.
Yes, Lead Collection supports four statuses: new, contacted, converted, and dismissed.
Yes, every lead appears linked to its session, along with the relevant part of the conversation.
Yes, Lead Collection supports filtering by date, Chatbot, and status too.
That's not currently part of Lead Collection.
Every lead is stored linked to its conversation, with a name and email, so you can reach out right away.
Yes, you can attach a note to every lead, so your team always knows where things stand with that prospect.
Yes, the full lead list can be exported as CSV, so you can easily move it into another system.
Yes, every Chatbot has its own lead list, gathered from the conversations that belong to it.
Lead Collection is available on Business and higher plans - the Starter plan doesn't include it.