Everything you need to succeed
Every tool in one place, so your AI Chatbot is as effective as it can be - from the knowledge base to connecting your external systems.
Frequently Asked Questions
Which feature is in which plan, and what needs a developer.
I have a questionNo. The knowledge base, appearance editor, behavior fine-tuning and detailed statistics are included in every plan; lead collection and chat takeover are available from Business, and connecting external systems (MCP) from Premium.
Uploading content, customizing appearance and configuring behavior all happen in the admin panel. You only need a developer if you're integrating your own system via the REST API or MCP.
Only what you've uploaded: documents, Q&A pairs and the website content you've specified. It doesn't answer from anything beyond that.
Conversations are logged, and if you've enabled lead collection, contact details are too. Don't request sensitive data through the Chatbot.
Yes, the system prompt can be rewritten anytime - the new tone applies starting with the very next conversation.
We send an email notification before you hit the limit, so you can top up at a discounted rate with an extra pack. If you don't, the service pauses until the next billing cycle starts.
Yes, within your plan's Chatbot allowance: Starter 1, Business 2, Premium 4, Enterprise 10 Chatbots.
Yes, the bubble's position, color, avatar and welcome message can all be set in the Appearance Editor.